Forum Thread

I've noticed after switching to the new server sometimes the lab will either lag behind, refresh super slow or even freeze all together. I'm just now reporting the issue because it's still happening. I was stalking the lab and I had an egg freeze at 7 seconds, I had to refresh the page in order to see it's type. That makes it hard to catch what you need. This has happened several times and sometimes upon refresh it will take quite a while for the page to generate. Also sometimes if you click an egg it doesn't take and then someone else claims it. It will tell you the egg is no longer available even if you've clicked it twice and it's loading like you've collected it.

I've noticed the slow page generation when you choose the "clicklists" options from the union room as well. - Edit - Just captured this from doing this exact action. "Page generated in 5,403.9 milliseconds." VS "Page generated in 5.6 milliseconds" going to Route 53.

Nowhere else really. But the lab is really annoying and kinda sucks. Not sure if it's a server issue or...

As an edit: it's not always, but frequent enough to be an issue.

I just monitored the lab for 50 seconds (i.e. 50 updates) and latency was always between 30ms and 60ms. So perfectly fine.
It's possible that during high activity and/or server backups, lab refresh rates slow down a bit. But this shouldn't be a new server issue...

The fact that the clicklist loading times are high is unsurprising. When you go to the clicklist page, your clicklists are initially generated. This takes some time - but this initial process will then make using the clicklists super fast.
You will also notice that this lag only happens once. If you refresh the clicklists page, the loading times are much faster since clicklists are already generated.

Mine lags Everytime I hit clicklist. Sometimes it takes 30 seconds to a minute to load where as everything else loads fine. During the last SCS it wouldn't even load the clicklist page. I had to use a link on my profile that goes directly to my clicklist. And I get the same issue with labs.

Edit: side note this may just be an issue with mobile users. Because I feel that when I was on my computer it loads fine

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I am on PC, using Firefox, and since the new server PH randomly loads rather slow (than the usual instant-load). Most of the time pages take 3-9 milliseconds to load (as shown at the bottom of the page), but very randomly pages take like 400 milliseconds, or in 'extreme' cases even 2000 milliseconds.

As an example, I was at my party page and just kept clicking on "Your Party" on the left side to load the page again. These are the loading times: (there were a couple of reloads with ~5ms between the 3rd and 4th screenshot)

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I've felt this too with both phone and laptop. For me it's not just with the lab and clicklists, but I have also noticed it in other places. When loading a profile page, berrygarden, tall grass, mall etc.

Although this happens more frequently in evening hours, it's not uncommon for me to see this happen in the morning too when there are usually much less players online.

During SCS I can easily get stuck loading the lab page for a minute, no matter whether I try to refresh or not. And when I do load the page and try to get an egg, it can take 10 seconds before it will tell me that someone else got that egg.