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Forum Thread

Saturneon

Forum-Index Bugs/Complaints Solved Saturneon
Leofrancisconeo
OFFLINE
Trainerlevel: 59

Forum Posts: 19
Posted: Fri, 05/08/2022 04:50 (9 Days ago)
I got a Saturneon which I think is the first on the site but nothing works. There is no picture, no sprite and no details whatsoever when listed on the auction house or viewed in the party. Can admins look to fixing it and at least give it a picture. I understand some pokemons do not have sprites but no pictures as well?
I LOVE CHARMANDER!!
SH1NYM
OFFLINE
Trainerlevel: 32

Forum Posts: 179
Posted: Fri, 05/08/2022 04:55 (9 Days ago)
Listen, the Pokemon just came out. You need to give them time to add things.
𝚜𝚒𝚍𝚎𝚖𝚎𝚗 𝚜𝚒𝚖𝚙
♛『 𝙡𝙞𝙛𝙚 𝙖𝙞𝙙𝙨 𝙩𝙝𝙚 𝙖𝙙𝙫𝙚𝙣𝙩𝙪𝙧𝙚𝙧𝙨, 𝙩𝙧𝙪𝙨𝙩 𝙮𝙤𝙪𝙧 𝙞𝙣𝙨𝙩𝙞𝙣𝙘𝙩 <3』♛
ㅤㅤ

Leofrancisconeo
OFFLINE
Trainerlevel: 59

Forum Posts: 19
Posted: Fri, 05/08/2022 04:58 (9 Days ago)
It's actually the first time this has happened. Many events have come and gone and they always minimally had the picture of the pokemon at the very least.
I LOVE CHARMANDER!!
SH1NYM
OFFLINE
Trainerlevel: 32

Forum Posts: 179
Posted: Fri, 05/08/2022 05:10 (9 Days ago)
Okay, doesn't explain why you're so impatient? Waiting doesn't hurt yk.
𝚜𝚒𝚍𝚎𝚖𝚎𝚗 𝚜𝚒𝚖𝚙
♛『 𝙡𝙞𝙛𝙚 𝙖𝙞𝙙𝙨 𝙩𝙝𝙚 𝙖𝙙𝙫𝙚𝙣𝙩𝙪𝙧𝙚𝙧𝙨, 𝙩𝙧𝙪𝙨𝙩 𝙮𝙤𝙪𝙧 𝙞𝙣𝙨𝙩𝙞𝙣𝙘𝙩 <3』♛
ㅤㅤ

Leofrancisconeo
OFFLINE
Trainerlevel: 59

Forum Posts: 19
Posted: Fri, 05/08/2022 05:13 (9 Days ago)
Lol just highlighting it to the admins. Perhaps it was an oversight. Anyway that's what the complaint forum is for right? If you can't help fix things, then there isn't a reason you should be invested in this thread anyway.
I LOVE CHARMANDER!!
Riako
OFFLINE
Trainerlevel: 64

Forum Posts: 2,417
Posted: Fri, 05/08/2022 06:28 (9 Days ago)
@Leofrancisconeo: I am very sorry for the inconvenience; I was 100% sure I had clicked the "Upload" button. Turns out I didn't (properly). Not it's fixed. Make sure to clear your cache if you still can't see the sprites.

@SH1NYM: Sprites can be expected to be live from the start of an event distribution; normally they are available right from the beginning. Leofrancisconeo did a good job reporting the missing sprites as the "bugs" forum is the first place I go to in the morning after lauching a new event/feature. Otherwise I might have not noticed for a while.
Leofrancisconeo
OFFLINE
Trainerlevel: 59

Forum Posts: 19
Posted: Fri, 05/08/2022 07:43 (9 Days ago)
Thanks Riako I can see it now! Yeah just wanted to flag it out in case something was missed that's all!

@Shiny, I didn't mean any disrespect either! Just thought I'd post it there so it can be rectified! Ya'll take care :)
I LOVE CHARMANDER!!
SH1NYM
OFFLINE
Trainerlevel: 32

Forum Posts: 179
Posted: Fri, 05/08/2022 07:48 (9 Days ago)
It's okay! <3 mainly my fault anyways, glad the problem's solved!
𝚜𝚒𝚍𝚎𝚖𝚎𝚗 𝚜𝚒𝚖𝚙
♛『 𝙡𝙞𝙛𝙚 𝙖𝙞𝙙𝙨 𝙩𝙝𝙚 𝙖𝙙𝙫𝙚𝙣𝙩𝙪𝙧𝙚𝙧𝙨, 𝙩𝙧𝙪𝙨𝙩 𝙮𝙤𝙪𝙧 𝙞𝙣𝙨𝙩𝙞𝙣𝙘𝙩 <3』♛
ㅤㅤ

LALVOE
ONLINE
Trainerlevel: 35

Forum Posts: 93
Posted: Fri, 05/08/2022 19:28 (8 Days ago)
It seems like Saturneon still doesn’t have a picture on its info page, although Marseon does.

ETA: Saturneon’s picture shows up on the index page, but not in the auction house, in boxes, or on its info page. The only place it shows up is the index page. But Marseon’s picture shows up in the auction house, in boxes, and on its info page. So Marseon might be showing up everywhere, but Saturneon is showing up almost nowhere.
CatLady
OFFLINE
Trainerlevel: 92

Forum Posts: 7,632
Posted: Sat, 06/08/2022 07:15 (8 Days ago)
I can see the Saturneon image on all those pages/locations. If you're still not seeing them, it might be because of your cache. Please try clearing it to see if that solves it (:
Credits for avatar to ~Cookie~

Kitties! Riako has no idea what he unleashed with that update🙀
Collecting Lovely Larvesta and Silly Seel Plushies~
Looking for Ice Gems and Flying Gems here! Help me hunt a Shiny Articuno!
(You can win your own non-shiny Articuno in return)
Breeding events for the cause here!
LALVOE
ONLINE
Trainerlevel: 35

Forum Posts: 93
Posted: Sat, 06/08/2022 07:27 (8 Days ago)
Will clearing my cache log me out? Because I don’t know what my password is, so if I get logged out, I don’t think I’d be able to get back into Pokéheroes. I can’t find anywhere where it says what my password is.

Edit: Nevermind about the Pokéheroes password—I actually wrote it down this time apparently and was able to find it. I’m worried about accounts of mine on other sites, though. I’m especially worried about Gmail.

Edit 2: Okay, I think I figured out what my Google password is, too, so I’ll try it.

Edit 3: Yep, I can see them both now.

Edit 4: Clearing the cache didn’t fix the missing sprites for the Hisuian Pokémon, though. I thought it might, but it didn’t. All of the Hisuian sprites except for the starters are still missing.
SH1NYM
OFFLINE
Trainerlevel: 32

Forum Posts: 179
Posted: Sat, 06/08/2022 08:03 (8 Days ago)
I don't think certain hisuis have sprites yet, but I don't know for sure
𝚜𝚒𝚍𝚎𝚖𝚎𝚗 𝚜𝚒𝚖𝚙
♛『 𝙡𝙞𝙛𝙚 𝙖𝙞𝙙𝙨 𝙩𝙝𝙚 𝙖𝙙𝙫𝙚𝙣𝙩𝙪𝙧𝙚𝙧𝙨, 𝙩𝙧𝙪𝙨𝙩 𝙮𝙤𝙪𝙧 𝙞𝙣𝙨𝙩𝙞𝙣𝙘𝙩 <3』♛
ㅤㅤ

CatLady
OFFLINE
Trainerlevel: 92

Forum Posts: 7,632
Posted: Sat, 06/08/2022 08:29 (8 Days ago)
All Hisuian pokémon that were added, have a sprite. Clearing your cache again should fix those as well.

As the original bug was fixed (missing Saturneon), this thread will be locked and moved to 'solved'. If you have other issues, please make a new thread.
Credits for avatar to ~Cookie~

Kitties! Riako has no idea what he unleashed with that update🙀
Collecting Lovely Larvesta and Silly Seel Plushies~
Looking for Ice Gems and Flying Gems here! Help me hunt a Shiny Articuno!
(You can win your own non-shiny Articuno in return)
Breeding events for the cause here!