Forum Thread
Issue Buying Nuggets in the Item Shop
Forum-Index → Help → Issue Buying Nuggets in the Item ShopI'm not sure if this is a bug or not, brought upon by the new https update, so I figured I'd ask around.
As stated in the thread title, I'm having an issue buying nuggets in the item shop. I've been getting the following error message:
"2207: A valid User ID is required to complete this transaction. Please make sure you input your details correctly and try again. Otherwise, contact our customer support for further assistance at help.xsolla.com."
I'm not sure if this is an error on the PokeHeroes side, or the xsolla side, but I can't enter any information period. For relevancy's sake, I'll note that I'm attempting to pay via Debit/Credit.
The card I had on file pulled up the error message, and trying to edit/add new information pulls the error message as well.
Anyone else having this problem, or is it just me? And have you found any solutions to it?
Thanks!
Selkie