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Forum Thread

can't logout?

Forum-Index → Bugs/Complaints → Solved → can't logout?
DrBlepper
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Trainerlevel: 51

Forum Posts: 485
Posted: Mon, 27/11/2017 15:33 (6 Years ago)
Every time i try to logout it takes me to the index page in my own account and simply reloads the page

>-- Shiny Shop &#9772 Diary &#9772 Sapphire Collection! --<
TheRedMist
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Trainerlevel: 58

Forum Posts: 3,026
Posted: Mon, 27/11/2017 16:02 (6 Years ago)
Yea, this is a kinda annoying bug, because sometimes i've been trying to log out and thinking it has just closing the tab and coming online again and seeing that im still logged in
DrBlepper
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Trainerlevel: 51

Forum Posts: 485
Posted: Mon, 27/11/2017 16:04 (6 Years ago)
@Nightmare i mean that when i click the logout button it takes me to the index page after processing a logout and im still signed in?

>-- Shiny Shop &#9772 Diary &#9772 Sapphire Collection! --<
TheRedMist
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Trainerlevel: 58

Forum Posts: 3,026
Posted: Mon, 27/11/2017 16:39 (6 Years ago)
yea that's what i mean.
because when it logs out, it refreshes, so i just assume it's logged out and go shut down my computer to come online to see i haven't.
-Kronos-
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Forum Posts: 430
Posted: Mon, 27/11/2017 16:52 (6 Years ago)
I can logout.. What devices are you guys on?
TheRedMist
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Posted: Mon, 27/11/2017 17:08 (6 Years ago)
Laptop.
It doesn't happen every time though.
ImperialHound
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Trainerlevel: 90

Forum Posts: 307
Posted: Mon, 27/11/2017 17:54 (6 Years ago)
It's not the best solution, but if this is still a problem try clearing your browser's cookies :0
Clearing them may solve whatever problem the site's having- if anything, it signs you out atleast (as well as other sites, though)
DrBlepper
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Trainerlevel: 51

Forum Posts: 485
Posted: Mon, 27/11/2017 18:03 (6 Years ago)
While this works to sign out, it doesn't solve the problem of signing out in general? tbh its very inconvenient to clear cookies whenever i want to sign out :/

>-- Shiny Shop &#9772 Diary &#9772 Sapphire Collection! --<
Humbloom
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Trainerlevel: 35

Forum Posts: 327
Posted: Mon, 27/11/2017 18:04 (6 Years ago)
Oddly enough I can log out and can log back in
But I am on a iPad

*throws ds at wall*

DrBlepper
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Trainerlevel: 51

Forum Posts: 485
Posted: Mon, 27/11/2017 18:05 (6 Years ago)
I'm using the newest version of chrome on OSX El Capitan if that helps

>-- Shiny Shop &#9772 Diary &#9772 Sapphire Collection! --<
ImperialHound
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Trainerlevel: 90

Forum Posts: 307
Posted: Mon, 27/11/2017 18:07 (6 Years ago)
Yeah, it is really inconvenient.
Hopefully that gets fixed soon, it might just be some weird communication error with the server or browser type, not sure (that doesn't seem to be happening on mobile, apparently?) :0
Mimi
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Trainerlevel: 97

Forum Posts: 517
Posted: Tue, 28/11/2017 15:47 (6 Years ago)
-Shuckle and I are currently texting each other via iMessage. He cannot log in whatsoever, after he successfully logged out. He’s cleared his cache and everything, he still can’t log in :^(
DrBlepper
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Trainerlevel: 51

Forum Posts: 485
Posted: Tue, 28/11/2017 16:42 (6 Years ago)
im in not sure what the issue was

>-- Shiny Shop &#9772 Diary &#9772 Sapphire Collection! --<