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Riako OFFLINE Forum Posts: 2,827	Posted: Thu, 26/12/2024 09:33 (5 Months ago)
	Fixed it for everyone who reported in here. alicent: You literally signed up on this site 5 hours ago... How would you have opened the door two weeks ago. [Read more]

Riako
OFFLINE

Forum Posts: 2,827

Posted: Wed, 25/12/2024 12:36 (5 Months ago)

25/12/2024:

Last night, our server went down once again for a few hours. It came back at around 4AM but then crashed once again at 7:30AM.
The issue had been reported to our server hosting company. They found out that our server's mainboard was faulty and our entire server had to replaced. This is what caused the long downtime that lasted until 12:30PM today. Spent the whole morning communicating back-and-forth with our server company, until we eventually got all services up again.

Since the server has been replaced, I assume that this issue should not happen again.

The following compensations are in place due to this unforeseen and very unfortunate, long downtime:

- All premium memberships have been extended by 48 hours
- Tomorrow, there will be an x4 Interaction Multiplier lasting all day long.
- The day after (on Friday), there will be an x3 Interaction Multiplier
- On Saturday, our Speed Click Saturday will take place as planned
- And on Sunday, there will be an x2 Interaction Multiplier

[Read more]

Riako
OFFLINE

Forum Posts: 2,827

Posted: Sat, 21/12/2024 09:41 (5 Months ago)

21/12/2024:

PokeHeroes was down unexpectedly from 1PM to 3:30 PM yesterday. It is still unclear why the server simply stopped responding (a simple reboot helped), but I've set up advanced logging/monitoring now in case it happens again next time.

To compensate for this downtime, there will be an x3 interaction multiplier tomorrow, lasting all day long. Enjoy, and sorry for the inconvenience!

[Read more]

Riako OFFLINE Forum Posts: 2,827	Posted: Mon, 16/12/2024 12:48 (5 Months ago)
	This has now been fixed! [Read more]

Riako OFFLINE Forum Posts: 2,827	Posted: Mon, 16/12/2024 12:30 (5 Months ago)
	Fixed! [Read more]

Riako OFFLINE Forum Posts: 2,827	Posted: Mon, 16/12/2024 12:28 (5 Months ago)
	Moving this to "Resolved" as no one seems to have encountered the bug any more. [Read more]

Riako OFFLINE Forum Posts: 2,827	Posted: Mon, 16/12/2024 12:28 (5 Months ago)
	Fixed! [Read more]

Riako OFFLINE Forum Posts: 2,827	Posted: Mon, 16/12/2024 12:19 (5 Months ago)
	You might need to clear your browser's cache if the issue still persists. Check here to see if it works on your browser now: [Read more]

Riako OFFLINE Forum Posts: 2,827	Posted: Tue, 10/12/2024 10:19 (5 Months ago)
	I think it might've been a browser error (this would explain why no one else reported this issue), but I added a backup fix just in case. When the image doesn't load now (for whatever reason), text is displayed instead (e.g. "royal Rock-Type Pokemon") [Read more]

Riako OFFLINE Forum Posts: 2,827	Posted: Tue, 10/12/2024 10:15 (5 Months ago)
	Fixed, see here. [Read more]

Riako OFFLINE Forum Posts: 2,827	Posted: Tue, 10/12/2024 10:15 (5 Months ago)
	10/12/2024: x2 Interaction Multipliers (caused by a full Lovemeter) now no longer conflict with a Speed Click Saturday. If an x2 day would occur on a SCS day, the x2 is postponed to the day after (Sunday) instead. The Lovemeter target has also been decreased from 20 Million to 15 Million interactions. Enjoy! [Read more]

Riako OFFLINE Forum Posts: 2,827	Posted: Tue, 10/12/2024 07:31 (5 Months ago)
	10/12/2024: The bug where users were unable to send christmas gifts to their friends has now been fixed. Advent Calendar door #10 can be opened today or tomorrow (on the 11th), as some of you now might've missed that opportunity. [Read more]

Riako OFFLINE Forum Posts: 2,827	Posted: Tue, 10/12/2024 07:18 (5 Months ago)
	The issue has been fixed. Sorry for the inconvenience; the code was bugged after this year's server migration and went unnoticed during the testing phase. [Read more]

Riako OFFLINE Forum Posts: 2,827	Posted: Fri, 06/12/2024 08:35 (6 Months ago)
	06/12/2024: The bug from the previous post is now fully fixed. Everyone who bought lottery tickets yesterday now has door 5 of the advent calendar marked as "completed". [Read more]

Riako
OFFLINE

Forum Posts: 2,827

Posted: Thu, 05/12/2024 11:47 (6 Months ago)

05/12/2024:

Today's Advent Calendar Challenge was unfortunately bugged until about 9 AM server time. Essentially, you received the reward, but the door was not marked as "completed". Hence, it was technically possible to claim the reward multiple times.

As I've said, the bug has already been fixed and it is safe to claim the reward now.

If you were online this morning, attempted to claim the reward, but went offline before this bug fix, then don't worry: Some time tomorrow I will mark door 5 as completed for those who were only online this morning but not after the bug fix. So if you read this on December 6th and it looks like you missed a door, then don't worry. It will be fixed soon.

With that being said, I would like to remind everyone of our rules:

Quote from Rules5.2 Intentionally abusing a bug to harm the site in any way (e.g. its economy or community) is strictly forbidden. Bugs must be reported as soon as they are discovered, either in the Bugs/Complaints forum, or directly to Riako in case of very urgent and sensitive cases.

Some of you have accidentally claimed the reward of 200 GC multiple times today. If it only happened a couple of times, that is okay. I assume you thought the site was lagging or something.

But some players attempted to claim the reward many, many times (10,000-times+). This is clearly not accidental and is a violation of said rule. Hence why some users unfortunately had to be reminded of our rules, in the form of a perma-ban, temp-ban or warning (depending on severity). If no such thing happened to you by now, then it's alright and I assume you weren't doing anything harmful on purpose.

Play fair!

[Read more]

Riako OFFLINE Forum Posts: 2,827	Posted: Thu, 05/12/2024 10:21 (6 Months ago)
	The bug has been fixed this morning at around 8PM server time. Sorry it took a while. A more detailed response will be posted later on in Minor Updates. [Read more]

Riako OFFLINE Forum Posts: 2,827	Posted: Tue, 03/12/2024 15:36 (6 Months ago)
	Thanks for noticing and notifying. "Rumble Missions" has been removed from the pool of words. [Read more]

Riako OFFLINE Forum Posts: 2,827	Posted: Tue, 03/12/2024 15:34 (6 Months ago)
	This bug has been fixed a while ago (don't remember when exactly), but I missed to move this thread to "Resolved" (hence why I am doing this now). None of the bugs described in the first post should occur any longer. [Read more]

Riako OFFLINE Forum Posts: 2,827	Posted: Tue, 03/12/2024 15:33 (6 Months ago)
	This bug has been fixed a while ago (don't remember when exactly), but I missed to move this thread to "Resolved" (hence why I am doing this now). Sunny Cherrim now properly shows its rarity (Hard). [Read more]

Riako
OFFLINE

Forum Posts: 2,827

Posted: Sat, 30/11/2024 11:09 (6 Months ago)

30/11/2024:

Not an update, but more of a refresher:
Most of our sprites of newer generations (including Paldea/Gen 9) were made by the Smogon Sprite Project. They kindly gave us permission to use these sprites and also modify them for event versions.

These are incredibly talented spriters. Some of their main contributors are:
leparagon
KingOfThe-X-Roads
Blaquaza
G.E.Z
... and many more!

Without them, releasing newer generation Pokemon would probably take... 10 years or so :')
So thanks!

[Read more]

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