Forum Thread

Can't see toolbar or banner

Forum-Index → Bug Reports → Confirmed Bugs → Can't see toolbar or banner

Lounah

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Trainerlevel: 38

Forum Posts: 167

                                                Posted: Sun, 01/12/2024 02:57                                                (1 Month ago)
                                            

I'm on mobile and I can't see or access my toolbar or see the banner.
I've cleared cookies and data but it's still not showing up.

Wanting to collect Glaceon and Ninetales plushies! Both cost 40 DP.

Mirej

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Trainerlevel: 92

Forum Posts: 1,992

                                                Posted: Sun, 01/12/2024 03:12                                                (1 Month ago)
                                            

Can you provide a screenshot and more information, like which browser and what OS (Android or iOS for example) you are using?

In case of ~~emergency~~ Plushie

Lounah

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Trainerlevel: 38

Forum Posts: 167

                                                Posted: Sun, 01/12/2024 03:22                                                (1 Month ago)
                                            

Yes. I'll grab a screenshot

iPhone 15 using iOS 18.1.1
Using Safari.
Have switched over to Chrome app and it's not doing it. But only seems to be Safari.

https://imgur.com/a/vtBUgG2

Wanting to collect Glaceon and Ninetales plushies! Both cost 40 DP.

Riako

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Trainerlevel: 70

Forum Posts: 2,798

                                                Posted: Sat, 04/01/2025 09:39                                                (2 Days ago)
                                            

Does this issue still occur?