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Forum Thread

Can't see toolbar or banner

Forum-Index → Bug Reports → Confirmed Bugs → Can't see toolbar or banner
Lounah
OFFLINE
Trainerlevel: 38

Forum Posts: 169
Posted: Sun, 01/12/2024 02:57 (3 Months ago)
I'm on mobile and I can't see or access my toolbar or see the banner.
I've cleared cookies and data but it's still not showing up.
Wanting to collect Glaceon and Ninetales plushies! Both cost 40 DP.

Miri
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Trainerlevel: 92

Forum Posts: 2,007
Posted: Sun, 01/12/2024 03:12 (3 Months ago)
Can you provide a screenshot and more information, like which browser and what OS (Android or iOS for example) you are using?

In case of emergency Plushie
Lounah
OFFLINE
Trainerlevel: 38

Forum Posts: 169
Posted: Sun, 01/12/2024 03:22 (3 Months ago)
Yes. I'll grab a screenshot

iPhone 15 using iOS 18.1.1
Using Safari.
Have switched over to Chrome app and it's not doing it. But only seems to be Safari.


https://imgur.com/a/vtBUgG2
Wanting to collect Glaceon and Ninetales plushies! Both cost 40 DP.

Riako
OFFLINE
Trainerlevel: 71

Forum Posts: 2,808
Posted: Sat, 04/01/2025 09:39 (2 Months ago)
Does this issue still occur?
Lounah
OFFLINE
Trainerlevel: 38

Forum Posts: 169
Posted: Fri, 10/01/2025 17:29 (1 Month ago)
Yes.
I've swapped over to using Chrome on my phone, but checking on Safari, it still is doing it
Wanting to collect Glaceon and Ninetales plushies! Both cost 40 DP.