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Forum Thread

email bug

Forum-Index → Bugs/Complaints → Solved → email bug
Scare_Crow
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Trainerlevel: 91

Forum Posts: 409
Posted: Tue, 24/07/2018 20:42 (5 Years ago)
you never send me an email to verify my info the first time you did it all i had to do get around it was copy and paste an email address into an email that i sent from my registered email address and since then you never send me an email when i forget my password either the only reason im on now is because we ve always had an older computer working that i logged onto at one point and had my password saved to that otherwise i wouldnt be on here and when you did the offer verify for 5 nuggets i tried it and you have yet to send me an email to verify my address this issue needs to be worked on
Riako
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Trainerlevel: 69

Forum Posts: 2,605
Posted: Tue, 24/07/2018 21:59 (5 Years ago)
Just to make sure: have you checked your spam folder?
Scare_Crow
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Trainerlevel: 91

Forum Posts: 409
Posted: Tue, 24/07/2018 22:05 (5 Years ago)
yes several times today
Amilee
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Trainerlevel: 90

Forum Posts: 1,360
Posted: Wed, 25/07/2018 00:14 (5 Years ago)
I tried to verify my email today too but I never got an email :s
I also checked my spam folder. I have a Google mail address if that helps ^^





"Magic exists.
Who can doubt it,
when there are
rainbows and wildflowers,
the music of the wind and
the silence of the stars?"
barl
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Trainerlevel: 26

Forum Posts: 1,024
Posted: Wed, 25/07/2018 00:47 (5 Years ago)
check to see if you mistyped
or changed your email
Be yourself~
Scare_Crow
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Trainerlevel: 91

Forum Posts: 409
Posted: Wed, 25/07/2018 01:16 (5 Years ago)
I did not mistype nor changed my email
Riako
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Trainerlevel: 69

Forum Posts: 2,605
Posted: Wed, 25/07/2018 10:35 (5 Years ago)
~Nightmarewolf~: It seems like the E-Mails did indeed not get through to your inbox. Apparently your ISP has listed our mailserver on their blocklist. I've contacted their support and they'll hopefully solve the issue within the next 48 hours :)

Amilee: Are you sure you're checking the correct inbox? All three emails that you requested seem to have arrived properly. Either in your regular or in your SPAM inbox.
Try changing your E-Mail address in the settings to the one you're actively using.
Amilee
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Trainerlevel: 90

Forum Posts: 1,360
Posted: Wed, 25/07/2018 11:14 (5 Years ago)
@Riako oh well today i learned that my ad inbox isnt my only spam inbox. so yes you were right ^^ sorry for the confusion.





"Magic exists.
Who can doubt it,
when there are
rainbows and wildflowers,
the music of the wind and
the silence of the stars?"
Riako
OFFLINE
Trainerlevel: 69

Forum Posts: 2,605
Posted: Thu, 26/07/2018 14:05 (5 Years ago)
Nightmarewolf: your ISP has responded to my request and they have apparently removed PokeHeroes from their Blocklist. Please try again! :)
Scare_Crow
OFFLINE
Trainerlevel: 91

Forum Posts: 409
Posted: Thu, 26/07/2018 14:07 (5 Years ago)