Forum Thread

How to file a complaint?

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Juney

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Forum Posts: 197

                                                Posted: Sat, 06/07/2019 10:57                                                (5 Years ago)
                                            

Where can we send our complaints to? I cant find an emial or something

Lyney

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                                                Posted: Sat, 06/07/2019 10:59                                                (5 Years ago)
                                            

In the bugs and complaints section underneath the help section

”Mysterious… surprising… and law-defying… Isn’t that right?”

Finhawk

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Forum Posts: 1,612

                                                Posted: Sat, 06/07/2019 12:15                                                (5 Years ago)
                                            

The bugs and complaints is located in the "Pokeheroes - General" section on the main page of the forum, not in help. ...Or did you mean it's located under help in the general section? (Oh well, regardless, me rambling to clarify probably doesn't hurt at least.)

Anyway, the bugs and complaints seems to be mostly used for the former, but it does explicitly state that the latter belong there as well. So if you don't have a bug to complain about, you shouldn't be shy to post about just not liking a feature/whatever in regards to PH in there as well.

Though, I imagine that if you'd rather not post your complaints in public, I think you could always send a private message to Riako directly.

Quote from Commander ShepardI'm Commander Shepard and this is my favorite post on PokeHeroes.

Juney

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                                                Posted: Sat, 06/07/2019 15:45                                                (5 Years ago)
                                            

@DarkPitsItsBae @Finhak

Yeah i already complained but no answer in days. I hoped with mail or something (s)he/they (whoever run pokeheroes) would reply wuickly because on the forums after one post it just stops. I wanna just tell whats going on, be able to show whats wrong with it and get contact easily and quickly. On ph, thats simply not possible. On mail or whatever,it would be.

gorgon

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                                                Posted: Sat, 06/07/2019 18:00                                                (5 Years ago)
                                            

you could try the “support center” button under the “community “ tab, but that will still take a few days to respond. i’d say just be patient.

“ kenny / ken “ / 18 / english + german / sprite by DustyZoiveon