Forum Thread

Error 2001 Keeps Appearing When I Try to Buy Nuggets

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CheezNuts

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Trainerlevel: 31

Forum Posts: 307

                                                Posted: Wed, 07/08/2019 22:40                                                (5 Years ago)
                                            

Every time I try to purchase nuggets using a $15 dollar gift card, this error message keeps popping up:

“2001: It looks like the Payment System is currently unavailable. Please try again with a different payment method or contact our customer support for further assistance at help.xsolla.com.”

I’ve doubled and tripled checked to make sure I typed the correct card number and PIN number. Still no luck. I understand that it’s recommending a different payment method, but I currently have no other option.

Any solutions? Thanks!

CatLady

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Trainerlevel: 103

Forum Posts: 8,597

                                                Posted: Wed, 07/08/2019 22:58                                                (5 Years ago)
                                            

The only solution is contacting xsolla, just as they suggest to do ^^'

Payments happen through a third party, so we can't actually check or change whenever there seems to be a problem.

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