Forum Thread

Error 2001 Keeps Appearing When I Try to Buy Nuggets

Forum-Index → Help → Answered → Error 2001 Keeps Appearing When I Try to Buy Nuggets

CheezNuts

OFFLINE
Trainerlevel: 31

Forum Posts: 307

                                                Posted: Wed, 07/08/2019 22:40                                                (5 Years ago)
                                            

Every time I try to purchase nuggets using a $15 dollar gift card, this error message keeps popping up:

“2001: It looks like the Payment System is currently unavailable. Please try again with a different payment method or contact our customer support for further assistance at help.xsolla.com.”

I’ve doubled and tripled checked to make sure I typed the correct card number and PIN number. Still no luck. I understand that it’s recommending a different payment method, but I currently have no other option.

Any solutions? Thanks!

CatLady

ONLINE
Trainerlevel: 104

Forum Posts: 8,630

                                                Posted: Wed, 07/08/2019 22:58                                                (5 Years ago)
                                            

The only solution is contacting xsolla, just as they suggest to do ^^'

Payments happen through a third party, so we can't actually check or change whenever there seems to be a problem.

Credits for avatar to ~Cookie~

Kitties! Riako has no idea what he unleashed with that update🙀
Collecting Lovely Larvesta and Silly Seel Plushies~
Looking for Ice Gems and Flying Gems here! Help me hunt a Shiny Articuno!
(You can win your own non-shiny Articuno in return)
Breeding events for the cause here!