Forum Thread

Tool shed loading time

Forum-Index → Bugs/Complaints → Solved → Tool shed loading time

Arseny

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                                                Posted: Sat, 16/09/2017 10:43                                                (6 Years ago)
                                            

Tool shed loads really slow for me.
On phone it takes about 4-5 minutes while on computer about 20 seconds (I didn't really measure the time), computer one is not that bad but since I'm using PH on phone 99% of time it makes it annoying.

Possible reason of slow loading might be the fact that I leveled all berries to level 100 (excluding the new ones) and server needs time to calculate all the berries I guess.

CatLady

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                                                Posted: Sat, 16/09/2017 11:47                                                (6 Years ago)
                                            

Couldn't the difference between computer and laptop be an indication that something is messing with your phone [externally or internally] rather than with the site specifically?

If it was slow both on your phone and on your computer [and it's not the internet], than the cause could've been PH itself, but if the site behaves differently based on device, maybe it's the device?

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Arseny

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                                                Posted: Sat, 16/09/2017 12:00                                                (6 Years ago)
                                            

Internet is not a problem.
20 seconds for pc is still really slow when normal page takes much much less to load.
It's possible that it's up to my phone but I can't get an answer on that easily.

Thanks for the feedback.

CatLady

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                                                Posted: Sat, 16/09/2017 12:04                                                (6 Years ago)
                                            

I agree that 20 seconds is still a long time and that could possibly be attributed to the massive amount of berries/seeds, courtesy of the level 100 berries you gathered. I can't give a definite answer here, as I only have 1 level 100 Berry so far and it loads quickly for me.

I was merely focusing on the 20 second - 4/5 minute difference, as the cause for this could possibly be outside of PH and I wouldn't want you to waste time, waiting for a solution we can't provide.

Arseny

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                                                Posted: Sat, 16/09/2017 12:13                                                (6 Years ago)
                                            

Yeah, I was interested if others have some problem like me.
It's ok if it can't be helped anyhow, still I can put page to load in another window while doing something else.

Riako

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                                                Posted: Sat, 16/09/2017 23:23                                                (6 Years ago)
                                            

I think your assumption that the Level 100 berries cause the lag might be completely correct :) I'll look into it as soon as I can - thanks for reporting the issue! Honestly wouldn't have noticed myself, as I'm still on Gardener Level 15... *cough*

Arseny

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                                                Posted: Mon, 22/01/2018 17:17                                                (6 Years ago)
                                            

Bump since it's still an issue.

Riako

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                                                Posted: Wed, 24/01/2018 11:52                                                (6 Years ago)
                                            

The performance of the toolshed page should now be drastically improved for users who have many berries in their berry bags. Please tell me if it's still slow for you :)

Riako

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                                                Posted: Thu, 25/01/2018 18:26                                                (6 Years ago)
                                            

According to Vasily, the Toolshed page now loads much faster for them, even though they have over 5 thousand different berries and are on mobile - so I'm moving this to "solved".