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Forum Thread

Can't See Nuggets

Forum-Index → Bugs/Complaints → Solved → Can't See Nuggets
WishOnAStar
OFFLINE
Trainerlevel: 69

Forum Posts: 95
Posted: Sat, 01/07/2023 03:33 (10 Months ago)
I can't see ANY Nugget prices/choices when I go to Emera Mall -> Nuggets. Just payment options, and price is stuck at $0.00, for some reason. someone told me it was a bug, so i contacted Xsolla, but they said they couldn't do anything. What do i do???
Riako
ONLINE
Trainerlevel: 69

Forum Posts: 2,605
Posted: Sat, 01/07/2023 06:53 (10 Months ago)
It seems that XSolla has updated their payment interface quite significantly last night.
The functionality should still be the same, but the layout is different.

For me, it still seems to work perfectly. I have a drop down where I can select the nugget bundles; the same as before. Could you provide a screenshot perhaps?
MeepTheMareep02
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Trainerlevel: 60

Forum Posts: 685
Posted: Sat, 01/07/2023 07:09 (10 Months ago)
Theres nothing to select for me, I hear its been an issue since yesterday. It looks like this the moment I open the page, I havent selected anything

WishOnAStar
OFFLINE
Trainerlevel: 69

Forum Posts: 95
Posted: Sat, 01/07/2023 07:17 (10 Months ago)
i see the same as the person above me. no dropdown menu for me.
Riako
ONLINE
Trainerlevel: 69

Forum Posts: 2,605
Posted: Sat, 01/07/2023 07:28 (10 Months ago)
It seems to be a problem with the credit card payment option. What happens when you select a different option (just for testing)?
Qiaokeli
OFFLINE
Trainerlevel: 130

Forum Posts: 1,056
Posted: Sat, 01/07/2023 08:09 (10 Months ago)
WishOnAStar
OFFLINE
Trainerlevel: 69

Forum Posts: 95
Posted: Sat, 01/07/2023 08:16 (10 Months ago)
any way you can fix Credit Card? it's the ONLY way i can pay right now.
Riako
ONLINE
Trainerlevel: 69

Forum Posts: 2,605
Posted: Sat, 01/07/2023 08:41 (10 Months ago)
I have spoken to XSolla and they've rolled back their update (for now). They told me that they will investigate the issue and fix it before updating it again.

So payments should be working as usual again :)